Responsible Gaming at jittt —
Play Safe, Play Smart
At jittt, we believe gaming should always be fun, controlled, and within your means. Our responsible gaming framework gives every Filipino player the tools, knowledge, and support to keep it that way — 100% of the time.
Our Commitment
Gaming Should Be Entertainment, Not a Problem
For millions of Filipinos from Manila to Cebu, Davao to Iloilo, online gaming is a form of leisure — a way to unwind, feel the thrill, and enjoy friendly competition. At jittt, we fully embrace that culture. But we also know that for some players, gaming can shift from entertainment to something harder to control.
That is why responsible gaming is not just a checkbox at jittt — it is a core part of how we operate. We are licensed and regulated by PAGCOR (Philippine Amusement and Gaming Corporation), and we take our obligations under PAGCOR's Responsible Gaming Framework seriously. Every tool on this page is real, accessible, and free to use by any active jittt player.
Whether you want to set a deposit limit, take a short break, or permanently exclude yourself from the platform — jittt makes it easy to put yourself first. No questions asked, no judgment, no delays.
Core Principles
What Responsible Gaming Means at jittt
Six pillars that guide how jittt protects every player on the platform — from Makati to Mindanao.
Age Verification & KYC
No player can deposit or play at jittt without passing our identity verification process. Every account is linked to a government-issued Philippine ID, ensuring that only adults aged 21 and above can access real-money games. We accept PhilSys, passport, driver's license, UMID, and SSS ID.
Deposit & Loss Limits
Set daily, weekly, or monthly deposit and loss limits directly from your jittt account settings. Once a limit is in place, it cannot be increased for 7 days — giving you a real cooling-off buffer. Lowering your limit takes effect immediately. This tool puts you firmly in control of your spend.
Session Time Reminders
Losing track of time is one of the most common patterns in problematic gaming. jittt lets you set session time reminders that pop up at intervals you choose — 30 minutes, 1 hour, or 2 hours. When the reminder appears, take a moment to check in with yourself before continuing to play.
Cooling-Off Periods
Need a short break from gaming? A cooling-off period temporarily suspends your jittt account for a defined period — from 24 hours up to 6 weeks. During this time, you cannot log in, deposit, or play. The cooling-off activates immediately and cannot be reversed mid-period.
Self-Exclusion
For players who feel they need a longer-term break, jittt offers self-exclusion periods of 6 months, 1 year, 3 years, or permanent exclusion. During self-exclusion, your account is fully locked, all marketing communications are stopped, and re-registration attempts are blocked. This is our strongest protection tool.
Reality Check & Support
jittt's support team includes trained responsible gaming specialists available 8:00 AM to 12:00 AM PHT daily. If you — or someone you know — is struggling with gaming behaviour, our team can connect you with professional counselling resources and guide you through the self-exclusion process with care and confidentiality.
How It Works
How to Request Self-Exclusion on jittt
Requesting self-exclusion at jittt is straightforward, confidential, and takes effect immediately. You do not need to explain yourself or justify your decision — your wellbeing comes first, always.
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1
Contact Our Support Team
Reach out via live chat on the jittt platform or email us at [email protected] with the subject line "Self-Exclusion Request." You can also request it directly inside your account settings under the Responsible Gaming section.
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2
Choose Your Exclusion Period
Select your preferred exclusion period: 6 months, 1 year, 3 years, or permanent exclusion. If you are unsure, our support specialists can help you think through which option best fits your situation.
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3
Identity Confirmation
For your protection, we will confirm your identity using the details on your registered jittt account. This prevents anyone else from initiating a self-exclusion on your behalf without your knowledge.
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4
Immediate Account Lock
Your account is locked within minutes of your request being processed. You will receive a confirmation via your registered email address. All promotional communications will be permanently suppressed for the duration of your exclusion.
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5
Re-activation After Exclusion
After a minimum period of 7 days following the expiry of your exclusion (except for permanent exclusion, which cannot be reversed), you may request re-activation in writing. There is a mandatory 24-hour reflection period before any re-activation takes effect.
Available Tools
All Player Protection Tools at a Glance
Daily Deposit Limit
Cap your daily top-up amount. Instantly effective when lowered; requires a 7-day wait when increasing.
Weekly Loss Limit
Set a ceiling on how much you can lose in a 7-day rolling window. The platform pauses gameplay when the limit is reached.
Session Time Limit
Automatically log out after a set number of minutes or hours. A pop-up warning appears 5 minutes before the limit.
Reality Check Alerts
Periodic on-screen reminders showing how long you have been playing and how much you have wagered in the current session.
Cooling-Off Period
Take a short break of 24 hours up to 6 weeks. Account access is suspended; funds remain safe in your wallet.
Self-Exclusion
Full account lock for 6 months, 1 year, 3 years, or permanently. All marketing stops. Re-registration is blocked.
Awareness
Recognise the Warning Signs of Problem Gambling
Problem gambling does not always look dramatic from the outside. It often starts small — spending a bit more than planned, chasing a loss, or thinking about gaming during work hours. The earlier these signs are recognised, the easier it is to address them. Ask yourself these honest questions:
Self-Assessment Checklist
Do you spend more money on gaming than you originally intended, even when you told yourself you would stop?
Have you borrowed money — from family, friends, or through loans — specifically to fund your gaming activity?
Do you find yourself chasing losses, believing that one more session will recover what you have already lost?
Has gaming started to affect your relationships with your family, asawa, or barkada — causing arguments or secrecy?
Do you feel restless, irritable, or anxious when you are unable to access gaming platforms?
Have you neglected work, school, or household responsibilities because of time spent gaming?
Do you hide your gaming activity or the amount you spend from people close to you?
Age Policy
Protecting Minors at jittt
You Must Be 21 or Older to Play
Philippine law requires all participants in casino-style gambling and sports wagering to be at least 21 years of age. jittt strictly enforces this through KYC verification on every account. No exceptions, no workarounds.
If you are a parent or guardian, we encourage you to use parental control tools on any shared device or family computer. Keep your jittt login credentials private and never allow minors to access your account — even for casual browsing of the platform.
If you believe a minor has registered on jittt, please contact us immediately at [email protected]. We will investigate the matter promptly and take all necessary action, including account closure and deletion of all associated personal data.
Play Responsibly
Your Wellbeing Always Comes First at jittt
jittt is the Philippines' most player-focused online gaming platform. Whether you are enjoying bingo with friends from Quezon City, placing a sports bet on your favourite PBA team, or spinning the reels on your favorite slot — we want every session to be fun, safe, and within your control. Use our free responsible gaming tools anytime. No stigma. No judgment. Just support. Must be 21 years or older to participate.
PAGCOR Regulated | SSL Secured | 21+ Only | Player-First Always